When a Trainer marks an enrolment as either Completed or Not Completed, this action can be reverted by anyone with Admin permissions. To do so, the Admin should follow the steps below.
First, you must locate the enrolment. We recommend doing this by navigating to the Enrolments tab, clicking on the Finalised filter, and then locating the enrolment using the search bar if necessary. Once you have located the enrolment, click on the unit code like so.
Next, click Assessment on the side navigation menu followed by the Revert final marking button in the top right-hand corner of the page.
Clicking this button will return the enrolment to the Trainer’s Dashboard (the Submitted state). Then, if necessary, the Trainer will need to click the Send back to learner button in order to return the enrolment to the Learner’s control. As an Admin, you can also perform this action on their behalf (the Logging in as other users article provides details on how this can be done).
Reverting the final marking on the Timeline page
An enrolment can also be reverted by anyone with Admin permissions on the Timeline page of a unit.
To do so, follow the same steps as above to locate the enrolment.
Then instead of clicking Assessment on the side navigation menu, click Timeline followed by the Revert final marking button found near the top of the Timeline.
Clicking this button will return the enrolment to the Trainer’s Dashboard (the Submitted state). Then, if necessary, the Trainer will need to click the Send back to learner button in order to return the enrolment to the Learner’s control. As an Admin, you can also perform this action on their behalf (the Logging in as other users article provides details on how this can be done).
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